Refund Policy
Last updated: July 2, 2026
We want you to feel good about paying for ReadyCue. Here's how refunds work.
7-day money-back guarantee
If you upgrade to a paid plan and aren't happy with it, email us within 7 days of your first payment and we'll issue a full refund — no questions asked.
Monthly plans
After the 7-day window, monthly subscriptions are non-refundable. You can cancel any time and you'll keep access until the end of your current billing period.
Annual plans
After the 7-day window, annual subscriptions are refundable on a pro-rated basis for the unused months if you request within 30 days. After 30 days, annual plans are non-refundable.
Free plan
The Free plan does not require payment, so no refunds apply.
Exceptions
- Accounts terminated for violating our Terms of Service are not eligible for a refund.
- Refunds are issued to the original payment method and can take 5–10 business days to appear.
How to request a refund
Send us a message via the contact form with your account email and the reason for the refund. We usually respond within 1–2 business days.